• About Support

    Our support offers a wide range of services. Our home support covers everything from diagnostic, service, reinstalls and parts. If your experiencing a probelm with your pc, if you have home support with us we will remote access onto your pc and see if the problem can be fixed remotely. If the issue can't be fixed, we ask you to bring the pc down to us and we try to resovle the issue within 48 hours. For businesses we ask you to ring up for a quote. The quote is based on how many PC's you wish to cover.

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    Home Support

    Home support starts from £16 a month and for Laptops start from £20 a month. This will be a 1 year contract that will cover you for diagnostics, parts, services and system re-installs. Once you report a problem to us we will try to fix the issue over reomote access, if this can't be done, we ask you to bring the PC down to us so we can diagnose the problem. We will try to fix the issue within 48 hours of you reporting the issue to us, if we have to order parts this will take longer.


    Business Support

    Business support is based on how many PC's the company use. If you wish to enquire about business support please give us a call or email us sales@pc-smart.co.uk and someone will respond the same day.